CapHatch OS / Product help
Find your starting point.
Keep the work moving.
Practical setup guidance and access help for your CapHatch OS workspace.
Start here
Getting Started
with CapHatch OS
Accept the invitation, complete the four setup steps and make your first workspace review.
- 01 / DIRECTIONPrimary objective
- 02 / COMPANYCompany & markets
- 03 / CONTEXTEvidence & obstacles
- 04 / SAVELonger-term direction
What are you trying to do?
Set up your workspace
Find the required company fields, record markets and complete the final save.
Go to company setup ↗Understand the workflows
See what the product uses, what the workspace presents and what decisions remain with you.
View Features & Workflows ↗Choose the right support
Understand beta access, Lean Launch, dedicated execution and specialist services.
Read the service and access FAQ ↗Quick answers
Get back to the next step.
I have an invitation. Where do I begin?
Use the invitation in your email, set and confirm your password, read the linked terms and notice, and select Accept invitation. The setup guide explains the sequence.
I already have an account. How do I return?
Use Sign in. If you have forgotten the password, use Reset your password and enter your CapHatch email.
The workspace asks for more information. Is something wrong?
Some views need a primary objective, additional context or published research. Review the message rather than treating missing information as a zero. The setup guide includes your first workspace review and troubleshooting.
Does asking for help include operator advisory time?
Product help and account-access questions are distinct from Lean Launch, dedicated GTM execution and specialist work. Those engagements have their own scope; beta access does not automatically include operator time.
Contact product support
A question we have not answered?
Email the team with your account email, the screen involved and the exact message you see. Do not include passwords, invitation links or sensitive company documents.